Making the office mobile: RIM connects the BlackBerry to your office line

by Elizabeth Blair York | May 11th, 2007

For Blackberry users, the world is about to get a lot simpler.

Research In Motion (RIM) rolled out the “BlackBerry Mobile Voice System (BlackBerry MVS)” this week.

It is an integrated enterprise solution tthat allows corporations to covert their BlackBerry smartphone users to securely authenticated members of the the company’s PBX telephone system.

The new BlackBerry Mobile Voice System comes in 3 components:

  • BlackBerry MVS Client (a component of BlackBerry Device Software)
  • BlackBerry MVS Connectors (a component of BlackBerry Enterprise Server)
  • Ascendent Voice Mobility Suite (a software suite that interfaces with heterogeneous PBXs)

Once all three are installed, BlackBerry smartphones will become, essentially, recognized extensions. They will be able to send, receive and manage enterprise calls from their handset. Users will have a single “Reach Me Anywhere” phone number that simultaneously rings their desk phone and BlackBerry smartphone.

For those mobile warriors who live on the road or in their home office, the application of this new suite has some nice benefits. A Blackberry synched to the company’s PBX will allow them to access desk phone functions such as transfer, park, and extension dialing on the BlackBerry. Plus, outgoing calls will displayed with the corporate identity on Caller ID.

The system comes completes with the sndard security features, IT policies and system management functionality provided within the BlackBerry Enterprise Solution, including the ability to automatically authenticate mobile users to the PBX to help ensure that only authorized users and devices are accessing the corporate telephony system.

“RIM’s ability to deliver a robust, feature-rich platform that securely integrates with enterprise data systems has always been a major contributing factor to the success of the BlackBerry Enterprise Solution,” said Mike Lazaridis, President and Co-CEO at Research In Motion. “The ability to now deliver the same value proposition for both voice and data systems provides another unique dimension to the BlackBerry platform and presents another major opportunity for customers to maximize their return on wireless investments.”

BlackBerry MVS will be previewed at the Wireless Enterprise Symposium 2007 in Orlando, Florida and is expected to be available from RIM and Ascendent Systems later this month.

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